Parlamigo

Privacy Policy

Last Updated: August 27, 2024

Parlamigo is committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This policy outlines our privacy practices regarding the collection, use, and disclosure of your information when you use our Telegram chatbot service, Parlamigo, and our website, parlamigo.com.

Information We Collect

We collect the following types of information when you access or use our services:

1. Personal Information

  • Account Information: To create an account and subscribe to our services, you provide us with your email address and payment information via Paddle.
  • Communication: When you contact us via email at [email protected], we collect your email address and any information you provide in your message.

2. Usage Data

  • Chat Logs: We store all messages that you exchange with our language partners to provide context for a better chat experience. You can delete your chat history using commands within Telegram at any time.
  • Usage Information: We collect data on how you use the service, such as the frequency of interactions with language partners, preferred language, and selected characters.

3. Device Data

  • Technical Information: We may collect information about the device you use to access our services, including IP address, device type, operating system, and browser type.

How We Use Your Information

Your information is used for the following purposes:

  • Service Delivery: To provide, maintain, and improve our chatbot services.
  • Customer Support: To handle your inquiries and provide support.
  • Payment Processing: To manage your subscription and process payments securely through Paddle.
  • Analytics: To understand usage patterns and improve our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share information with third-party vendors, such as Paddle, to process payments and manage subscriptions.
  • Legal Compliance: We may disclose information when required by law or in response to valid requests by public authorities.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We will retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. Chat logs can be deleted by users at any time via Telegram commands.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate personal data.
  • Request deletion of your personal data, subject to certain legal obligations.
  • Object to or restrict processing of your personal data, under certain conditions.

International Users

If you are accessing our services from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a country different from your country of residence. By using our services, you consent to the transfer of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

This Privacy Policy is designed to provide transparency and accountability in handling your personal information, and to respect your legal rights under data protection laws.